Exclaimer 2022 year in review
What a year it’s been! We hope 2022 has been as huge for you as it has been for Exclaimer. As we reflect on the last 12 months, we wanted to take a minute to list out all of the exciting things that happened this year and express our thanks to all those who made it possible.
Here’s a roundup of our 2022 year in review highlights (in case you missed any!)
New and enhanced Exclaimer products
We launched an enhanced product in 2022, redefining the whole email signature space.
We also released numerous product enhancements during the year, including our user details editor, banner analytics, and other features. There will be further refinements to our products going into 2023, so stay tuned.
Great Exclaimer customer successes
We were very proud to count our 55,000th Exclaimer customer early in 2022 and have added many more new users throughout the year. We’ve worked hard to support customer success, achieving a CSAT score of 96 and a Net Promoter Score (NPS) of 69 – well above the industry average for the software industry.
Here are just some of the comments Exclaimer customers have given:
“A great tool in terms of marketing and getting onboard conveying the same message and look and feel for our communications.” Carlos (U.S.)
“Great software which has saved us a lot of time.” Allan (Denmark)
“I can’t tell you how much time Exclaimer has saved me. Honestly 10/10 for any business.” Mark (Canada)
“Clean, crisp email signatures are just a click away!” James (UK)
Growing Exclaimer presence worldwide
Aligned with our business growth have been more investments in Exclaimer’s global footprint. We’ve added new offices and teams in Portugal, the U.S., and the UK, and moved to a bigger U.S. base in Miami.
Regional expansion in the Middle East
This year has seen growth in various regions, including the Middle East, where we’ve expanded our infrastructure into Microsoft Azure datacenters in the UAE. This is in direct response to the needs of local customers as we see a growing global trend toward cloud-based solutions and migrations away from on-premises deployments.
Cybersecurity credentials galore
We now have so many security credentials we’ve had to start using a new Exclaimer Trust Portal (Powered by Conveyor) to highlight them all. Go there to find the latest on our cyber certifications, including NCSC Cyber Essentials, ACSC Essential 8 standard, Cloud Security Alliance Trusted Cloud Provider, HIPAA compliance, and many more.
Extending our commitment to diversity and inclusion
As an employer, Exclaimer is committed to diversity and inclusion in our culture and hiring practices. This includes encouraging more women and non-binary individuals into technology careers, which is the goal of the Athena Hackathon that we sponsored in 2022.
We also marked International Women’s Day with a week of sharing stories and sources of inspiration.
Showcasing Exclaimer solutions at industry events
We were keen to resume our longstanding presence at major industry events just as soon as it was safe to do so.
The 2022 diary included:
B2B Marketing Expo
Technology for Marketing 2022
SaaStr Annual 2022
Managed Services Summit
Microsoft Inspire 2022
B2B Ignite London 2022
We’d love to see you at an event near you in 2023!
Promoting environmental sustainability
Our changing climate and the future of the planet have been at the top of the agenda in 2022, and we've tried to make a difference by partnering with Ecologi to plant a tree every time we make a sale.
More Exclaimer community programs
We're also making a difference closer to home, with our teams around the world connecting with their communities and supporting local charities.
Examples include our Miami-based colleagues supporting the Lotus House food drive and our UK team fundraising for various good causes, including St. Michael's Hospice and Cancer Research.
Expansion of Exclaimer partner channels
We’re massively growing our global distribution reach to bring Exclaimer solutions to more customers worldwide. In the last 12 months, we’ve gone public on significant channel partnerships Pax8, GCN Group, Capaco, and Cloud Factory, with many more activated or expanded during the year.
More top talent joins the Exclaimer management team
Did you know that Exclaimer now has nearly 300 people worldwide? We’re proud of what attracts people to join the Exclaimer family, including three additions to our management team: Joey Humke (Chief Revenue Officer), Jonathan Bartlett (Chief Product Officer), and Carol Howley (Chief Marketing Officer).
Lots of awards for our technology excellence and business growth
Among the awards we’ve won in 2022 are the following:
Think Global Award in the Professional Services category
Shortlisted in the 2022-2023 Cloud Awards program in the Best Software as a Service (outside USA) category
Focus on Exclaimer staff well-being
We're proud of our team's achievements and are invested in their well-being through various local and global programs. This includes a renewed commitment in 2022 to supporting hybrid workspaces so that Exclaimer employees can benefit from the flexibility of working from anywhere in the world for six weeks – in addition to their chosen pattern of office and home-based work style.
Plus, we're continuing to hire new staff in 2023 with openings across the business. Visit our Careers page to check out all of the current vacancies we have available.
Onwards to 2023
We want to thank all our valued customers and partners who have helped make 2022 such a monumental year for Exclaimer. We have many fantastic things planned for the coming year, and we can't wait to share them with you.
Here's to an even better 2023!