Experlogix logo

How Experlogix united marketing and IT with centralized, compliant email signatures

HQ:

South Jordan, Utah, United States

Industry:

Software Development

Size:

215 employees

experlogix hero image

Background

Experlogix builds purpose-built digital solutions that simplify sales processes, with low-code and no-code configurability for buyers, clients, distributors, and dealers.

Before Exclaimer, Experlogix's marketing team struggled to keep email signatures on-brand, while IT wanted a uniform standard applied across the company. The sales team found setting up and deactivating signatures tedious, which meant signatures often carried outdated or incorrect details. Experlogix also needed a solution that could introduce signatures quickly during company acquisitions, and a vendor whose own certifications met its compliance requirements.

Before & after

Before

  • Inconsistent, off-brand email signatures across the sales team

  • Manual setup and deactivation of signatures, leading to outdated or incorrect details

  • No streamlined way to introduce signatures for employees joining through acquisitions

  • IT needed a vendor whose own certifications met existing and future compliance requirements

After

  • Consistent, branded email signatures managed centrally

  • Sales no longer sets up or deactivates signatures manually

  • Dedicated signatures created quickly for employees joining through mergers

  • User access permissions defined by Experlogix itself, a capability it didn't think it could achieve before Exclaimer

  • Exclaimer's own ISO and SOC certifications helped Experlogix become a SOC-compliant company

Experlogix's challenge

Before Exclaimer, keeping email signatures consistent and compliant was a shared problem for marketing and IT.

The team faced several issues:

  • Inconsistent branding: Marketing had no reliable way to keep email signatures on-brand across the sales team.

  • Manual signature management: Sales had to set up and deactivate their own signatures, a tedious process that often left signatures outdated or incorrect.

  • Acquisition complexity: When Experlogix acquired another company, it needed a fast way to introduce signatures for new employees joining from the former organization.

  • Compliance requirements: IT needed a vendor that met existing and future compliance standards, including ISO and SOC.

Experlogix needed one platform that let marketing manage branding centrally, gave IT the compliance credentials it needed, and took the manual work off sales.

The results

100%

brand consistency

Minimal

IT overhead

Zero

manual signature setup

How Exclaimer helped

Experlogix's team was already familiar with Exclaimer; Brady Holt had used the platform at a previous company. With Exclaimer, Experlogix can:

  • Give sales a choice of branded, on-brand email signatures without setting them up or deactivating them manually

  • Create dedicated email signatures for employees joining through acquisitions, to announce mergers to their networks

  • Define user access permissions for signature management across teams, a capability Experlogix didn't think it could achieve before Exclaimer

  • Run event promotions and internal announcements through email signatures

  • Work with a vendor that itself meets ISO and SOC compliance standards

  • Hand signature design off to marketing, with little ongoing IT involvement needed

"I had used it at a previous company, so I was very familiar with Exclaimer and loved the product. The most impressive part of Exclaimer is the seamless integration into the Microsoft Office 365 platform. It doesn't take many IT resources to keep it going. We just hand it off to marketing, and they're able to design the signatures."

Brady Holt

Principal Systems and Endpoint Engineer

Experlogix

Brady Holt

"Exclaimer made it very seamless to introduce a variety of options that people can choose from. Our sales team really appreciates the [Exclaimer] tool. Previously, we would create an email signature and have them implement it themselves, add the image, add the link to the image, etc. And it was tedious and time consuming. But now, they don't even need to worry about setting it up or deactivating it."

Kayla Davison

Global Brand and Design Manager

Experlogix

Kayla Davison

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