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U.S. accessibility mandates and digital communications (WCAG 2.1)

Learn how U.S. accessibility mandates under ADA Title II and WCAG 2.1 impact email signatures—and how to deploy accessible signatures at scale.

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State, local government, and education organizations are under increasing pressure to deliver accessible digital experiences.

With the U.S. Department of Justice confirming WCAG 2.1 Level AA as the standard for public-sector digital content, accessibility expectations now extend beyond websites and apps—into everyday communications like email.

Email signatures are part of official correspondence and are sent at scale across departments. When they’re managed manually or left to individual users, accessibility gaps multiply quickly.

What you'll learn

  • What U.S. accessibility mandates require

  • Where email signatures create hidden risk

  • How organizations can standardize accessible signatures across Microsoft 365 and Google Workspace before compliance deadlines arrive.

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