The Australia Business Email Report 2025
What 1,000+ Australian IT leaders said about how email holds everything together but control is slipping.
Throughout Australia, email remains the central system for business-critical communication. It’s how contracts are shared, compliance notices are delivered, and internal policies are distributed. It’s formal, traceable, and trusted—especially in industries like legal, finance, education, and healthcare.
Yet despite how vital it is, email remains one of the most overlooked parts of the IT stack.
Insights from 1,000 Australian IT leaders show that most organisations still depend on manual signature updates. Disclaimers are inconsistently applied. Brand formatting breaks between departments. And responsibility is divided across IT, compliance, HR, and marketing—with no shared platform or process to manage it.
IT is tasked with keeping this core infrastructure secure and compliant, despite fragmented systems and limited visibility.
Email isn’t falling apart. But it’s under pressure. And as usage scales without governance, the risk only grows.
This report reveals how Australian organisations are managing business email in 2025 and where gaps in compliance, branding, and IT control are starting to show. Get your copy now.
Get the Australia Business Email Report 2025 now
