Guides

How to turn off suggested replies in Outlook

  • microsoft
  • Office 365
  • format

11 October 2024

0 min read

Are you finding the suggested replies in Outlook more of a distraction than helpful? While this feature may be convenient at first, constantly seeing suggested responses can become distracting.  

In this guide, we will show you how to turn off suggested replies in Outlook. This way, you can have full control over your email communications.

What are suggested replies in Outlook?  

Suggested replies in Outlook are short, automatic responses. These are created using natural language processing and machine learning. These technologies help match the content of your emails. Over time, the suggestions get more accurate.

Suggested replies in Outlook are short, automatic responses. These are created using natural language processing and machine learning. These technologies help match the content of your emails. Over time, the suggestions get more accurate. 

This feature helps Outlook users save time and effort. It offers quick reply options for writing emails. These suggestions appear at the bottom of an email, just above the reply box. 

How to turn off suggested replies in Outlook 

Outlook for Windows 

  1. Open Outlook and go to the File tab. 

  2. Choose Options from the left menu. 

  3. Under Mail, scroll to the Replies and forwards section. 

  4. Uncheck Suggest replies to disable it. 


    turn off suggested replies in outlook for windows

  5. Click OK to save changes. 

Outlook on the web (OWA) and Outlook.com 

  1. Log in to your Outlook account and click the gear icon in the top-right corner to access Outlook settings

  2. Select Mail > Smart Suggestions from the left menu.

  3. Turn off Show suggested replies


    turn off suggested replies in outlook on the web

  4. Click Save to keep the changes. 

Outlook mobile apps 

  1. Open the Outlook app and go to Settings

  2. Select your mailbox.  

  3. Scroll down and toggle off Suggested replies.


  4. Save changes by tapping Done or the checkmark icon.  

The benefits of disabling Outlook suggested replies 

  1. Better focus and productivity: Without suggested replies, you can concentrate more on the email content.  

  2. More personalized communication: Turning off suggested replies helps you control your responses. This allows for more personal messages with clients and colleagues.

  3. Fewer errors: Suggested replies aren't always accurate or appropriate. Turning them off helps minimize mistakes. 

  4. Cleaner email threads: Disabling suggested replies keeps email threads concise and organized without the clutter of auto-generated responses. 

The final word 

Turning off suggested replies in Outlook improves your email experience by cutting down distractions, ensuring personalized communication, and reducing potential errors. This keeps your workspace clear and organized. 

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Frequently asked questions on turning off suggested replies in Outlook

Why would I want to turn off suggested replies in Outlook?

If you find these automated suggestions distracting or unhelpful for your email style, turning them off can provide cleaner, more personalized email communication.

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