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How EMS Healthcare achieved 16,000 clickthroughs with Exclaimer

HQ:

Ellesmere Port, United Kingdom

Industry:

Healthcare

Size:

130 employees

Background

EMS Healthcare is a leading provider of mobile medical units, supporting NHS trusts and healthcare organizations to enhance patient care and improve accessibility to medical services.

As their mobile workforce grew, it became critical to ensure all business communications remained consistent, professional, and aligned with the organization’s high standards.

Before & after

Before

The IT team struggled with time-consuming, error-prone manual signature updates, while missed marketing opportunities limited email impact.

After

Fully automated updates saved valuable time, ensured brand consistency, and significantly boosted engagement with targeted marketing banners.

EMS Healthcare’s challenge

Before adopting Exclaimer, EMS Healthcare faced significant issues with its manual email signature process. Updating signatures across a large number of users was time-consuming and prone to errors, resulting in inconsistent branding.

This inefficiency not only led to operational headaches but also prevented EMS from using business email as a marketing tool, ultimately missing opportunities to share news, promote services, and highlight events within the healthcare industry.

By automating their email signature management, EMS Healthcare not only streamlined their internal processes but also unlocked significant value.

The results

16,000

clickthroughs with targeted campaigns

$12,360

influenced revenue

40%

improvement in IT productivity

How Exclaimer helped

Exclaimer provided EMS Healthcare with a centralized, automated email signature solution, enabling them to: 

  • Quickly adapt signatures to feature new banners or campaigns, saving valuable time for their IT team.  

  • Ensure consistency across all email communications, regardless of device, keeping every email professional and on-brand.  

  • Use signatures as a marketing tool to share promotional messages, product news, and service updates, effectively reaching a broader audience.

"Exclaimer drastically reduced the time spent on managing email signatures, freeing our team to focus on larger projects. Their platform transformed the way we approach email signatures. It’s been a game-changer for efficiency and productivity!"

Nick Sloka

Head of IT at EMS Healthcare

EMS Healthcare

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