Karl leads IT and Information Security at Exclaimer, overseeing infrastructure, vendor management, and the company's security and compliance posture. With nearly three years at Exclaimer and a background spanning SOC 2, AI governance, and data protection, he brings a practical understanding of how IT operations and people systems intersect, and where the friction tends to appear.
How IT and HR can improve the employee experience with email signatures
For more insights on this webinar, read the blog post.
Most organizations only notice their email signatures when something breaks. A new hire goes out with the wrong title. A former employee's account is still sending mail months after they've left. In this on-demand session, Karl Bagci, Exclaimer's Director of IT and Information Security, and Sharon Handy, Director of People Experience, make the case that these breakdowns come down to who owns the underlying data, not how the signature looks.
Karl and Sharon lay out a practical split: IT owns the platform and the rules that govern it, HR owns the employee data that fills in the signature itself, from job titles to pronouns. From there, the conversation gets tactical. How do you convince leadership this is worth prioritizing when it isn't seen as urgent? What actually breaks when you're managing signatures across different countries, languages, and legal jurisdictions? Karl and Sharon answer both from firsthand experience, not theory.
This session is built for IT leaders who are tired of fielding signature tickets and HR leaders who want their data to actually reach the systems that depend on it. You'll leave with a working model for splitting that ownership, the language to get internal buy-in for it, and a plan for making it hold up as your organization grows across borders.
What you'll learn:
How to treat email signature ownership as a shared data question between IT and HR, without adding process for either team
How to make the internal case for prioritizing this when leadership doesn't see it as urgent, including the language that actually lands with non-technical stakeholders
How the ownership model holds up across different countries, languages, and legal jurisdictions
