IT

Governance, compliance, and why most organizations are confusing the two

Most organizations have compliance. Far fewer have genuine governance. Paul Hammond explains the difference and why it's getting harder to ignore.

Incident response in the age of AI: Why your plan is only as good as your last live simulation

“Most incident response plans have never been tested.” Karl Bagci on why the UK Cybersecurity and Resilience Bill is about to expose the difference.

The economics of reselling email signature management just changed for MSPs

Exclaimer's MSP Connect replaces license-based billing with a consumption model built around how MSPs actually run their business.

The complete email signature management checklist

Audit your Microsoft 365 email authentication and email signature setup with this IT checklist, and keep more of your mail landing in the inbox.

Email signature management for financial services: A complete guide

Email signature management for financial services: how firms meet FINRA, SEC, and GLBA disclosure rules and keep every message consistent and audit-ready.

How every generation really uses email, and why IT policy hasn't caught up

New research on 2,000 UK and US adults tests what IT teams assume about every generation, the trust signals people actually rely on, and how AI is starting to change both.

The case for channel-first: why the most efficient growth engine in SaaS is the one most vendors underinvest in

Jim Turner, COO at Exclaimer, makes the commercial case for channel-first go-to-market in SaaS: why partner economics outperform direct at scale, what separates a genuine channel-first programme from a channel-friendly one, and what building that infrastructure looks like in practice.

New feature: Edit signature details in Outlook

Your users can now edit signature details like pronouns and accreditations directly in the Outlook add-in, while you keep control of every field.

Email signature management for law firms: Consistency and compliance at scale

Email signatures carry real compliance risk for law firms. Learn what to include, which disclaimer rules apply, and how to keep every attorney consistent.

Why email signature management is the easiest recurring revenue conversation your MSP isn't having

Email signature data breaks when IT and HR don't agree on who owns what. Here's the ownership model that actually holds up, from onboarding to M&A.

Email warm-up best practices for new Microsoft 365 domains

A practical IT guide to warming up a new Microsoft 365 domain for business mail, not cold outreach: ramp schedules, limits, authentication, and monitoring.

How Make-A-Wish UK keeps nearly 500 email signatures on-brand with Exclaimer