How do I activate server-side imprinting?

You can enable cloud deployment during initial onboarding via the Connect option on your Exclaimer dashboard. To set it up later, go to the Settings menu, select Mail Flow , then choose Connect to (your preferred email platform) . Follow the on-screen instructions to authorize Exclaimer and set up server-side imprinting.

Does cloud deployment add any security risks to our email flow?

No. Emails are routed through Exclaimer’s Azure-based service within your local region, using email platform connectors. No email content is stored, and security standards such as ISO 27001, ISO 27018, and GDPR compliance are built in. Data is encrypted end-to-end with TLS protection, and advanced security measures such as firewalls, intrusion prevention systems (IPS), and active DDoS protection are in place to defend against cyber threats.

Can users change or remove their signatures?

No. Because signatures are applied server-side after the email is sent, end users can’t alter or bypass them. This guarantees that every message carries the approved signature and required disclaimers.

Will users see their signature while composing an email?

Because signatures are applied in the cloud, they aren’t visible while the user is writing their message. However, Exclaimer Cloud can also be paired with our Outlook add-in or Google Workspace app. This gives users a live preview of their signature as they type, while still ensuring the approved signature is applied server-side after sending. However, applied signature visibility in the sent items folder can be toggled on in your mail flow settings for both M365 & Google Workspace.

What happens if Exclaimer is unavailable — will our emails still be delivered?

Yes. Email delivery is never interrupted. Our 24/7/365 monitoring automatically detects any service alerts, with escalation chains that notify Exclaimer’s senior technical team immediately. In the highly unlikely event that the signature service at a regional datacenter is affected, your organization’s emails will not be lost. As soon as the issue is resolved, email continues to be sent as normal, with signatures resuming automatically. Exclaimer also uses high-availability clusters, automated load balancing, and continuous data synchronization to ensure seamless failover. Scheduled updates are deployed during off-peak hours, and the service is stress-tested to guarantee reliability.

Why is Exclaimer the best option for my business?

Exclaimer has been the leading signature management solution for 25 years. We are the only solution that has a 100/100 security scorecard. Our modern cloud-based technology will save your team time, save your business money, and allow you to easily implement disclaimers and brand requirements across signatures.

Brand Kits are Exclaimer’s central place for managing brand assets across employee communications. They store approved logos, fonts, colors, banners, meeting backgrounds, and disclaimers in one kit and apply them consistently across connected email signatures and video meetings, so employee communications stay on-brand automatically.

Who are brand kits for?

Brand Kits are perfect for organizations managing multiple brands, regions, departments, or subsidiaries—especially those going through rebrands, growth, or M&A activity.

How do I access Brand Kits?

Brand Kits are available with all Exclaimer plans. Log in to your Exclaimer account and go to Settings (Cog icon) > Brand Kits to create or edit your Brand Kits.

How do Brand Kits keep email signatures consistent?

Regardless of how complex your organization's structure may be, brand assets are stored and managed in one place. When assigned to signatures, Brand Kits ensure every employee email follows the correct brand guidelines.

What types of assets can I manage with Branding?

With Brand Kits, you can define logos, icons, fonts, colors, and banners for all of your brands, offices, regions etc. These assets are then available to use in any email signature design, for any of your teams. Pro users can enjoy this same brand-consistency on their organization’s meeting backgrounds using our Meeting Branding feature .

How do I add a brand asset to a new signature?

For each signature, select your brand kit from the dropdown. Then, when you add text or image assets in the Signature Designer, your assigned Brand Kit defaults (fonts, colors, and logos) are applied automatically. For example, when adding an Image/Logo element, simply select “Brand Image” as the source to choose from the pre-defined assets stored in the Brand Kit.

How do I upload and manage brand images?

Within Brand Kits, you can upload up to three images in different shapes, add alt text and hyperlinks, and make them available for use in your signatures.

Can I add assets while creating a signature if none are uploaded yet?

Yes. A placeholder appears will appear If there are currently no brand images defined. Once you upload your images to the assigned Brand Kit, they’ll automatically update in your design. For more information, see How to use Branding in a signature .

Can I preview changes before they go live?

Yes. While updates apply automatically, you can review them in the Signature Designer to confirm everything looks correct before finalizing and deploying to your users.

How do Brand Kits save time when managing email signatures?

Centralizing brand assets into set Brand Kits for each of your brands eliminates repetitive tasks like re-uploading the logos or defining colors and copying hex codes for every signature, across each of your brand's templates. Updates to every Brand Kit applies everywhere it is linked, reducing manual work, cutting down on errors, and streamlining brand management at scale.

Exclaimer has been the leading email signature management solution for 25 years and is the simplest way to manage email signatures at scale. Exclaimer is the only email signature management platform with Brand Kits—keeping assets in one place and updating them everywhere automatically.

Can I use an animated GIF as my campaign banner?

Yes. Animated GIFs are supported.

Can I assign a campaign to specific users?

Yes. In the advanced rules section you can assign campaigns to individual users or groups.

Can I set an advanced date/time schedule for a campaign?

Yes, with the Pro plan. After initial setup, advanced rules let you define detailed schedules.

Can I use a Salesforce list to target recipients?

Yes, if you’re on the Pro plan and already connected to Salesforce. In the advanced rules, you can select Salesforce lists from the Recipients tab.

How do I control the priority of my campaigns?

At present, campaigns are applied in the order they’re stored, and the first suitable one is used. Manual reordering isn’t available yet.

Can I control where in the signature the campaign banner will appear?

Not right now. Banners always appear at the bottom of the signature, which may be below a disclaimer if you use one.

Can I customize the banner’s size or alignment?

No. The banner appears at the size it was uploaded. You can add a hyperlink, but layout changes aren’t supported.

What are the limits on image dimensions?

Neither the width nor height can exceed 600 pixels.

Can I connect to Google Analytics?

Yes. By adding UTM parameters to your banner’s URL, campaign clicks can be tracked in Google Analytics.

Why is Exclaimer the best option for my business?

Exclaimer has been the leading signature management solution for 25 years. Our modern technology will save your team time, save your business money, and allow you to easily implement disclaimers and brand requirements across all user signatures.

How Stagedge gave marketing full control of 250+ email signatures with Exclaimer

HQ:

Tewkesbury, Massachusetts, United States

Industry:

Event Production

Size:

250+ employees

Features used:

Background

Stagedge is a full-service production company headquartered in Tewkesbury, Massachusetts, providing top-tier event production services for enterprise clients around the world. Client relationships often last for years, with Stagedge acting as an extension of its clients' own teams throughout the entire event lifecycle.

With more than 250 full-time and freelance employees all sending email from stagedge.com addresses, and a dynamic team structure built around numerous client interactions, keeping every email signature consistent and on-brand had become difficult to manage.

Before

Inconsistent branding across email communications
Marketing dependent on IT for every signature or banner update
Manual email signature management across a mixed, dynamic team
No easy way to apply team-specific templates at scale

After

Consistent, recognizable branding on every email
Marketing manages email signature templates and banners directly
Centralized email signature deployment across the whole company
Team-specific templates built in minutes with a drag-and-drop editor

Stagedge's challenge

Stagedge's marketing and client experience teams needed email signatures to work harder as a brand and marketing tool, but a dynamic team structure made that hard to achieve.

A large, mixed workforce: more than 250 full-time and freelance staff, working across different teams, made consistent branding difficult without a centralized system.
Manual upkeep: without a dedicated platform, individual staff were responsible for keeping their own email signatures current, a particular burden for team members who are not tech-savvy.
Marketing without control: any change to email signatures or banners depended on IT, limiting marketing's ability to react quickly and keep messaging on-brand.
High stakes with long-term clients: with client relationships often spanning years, inconsistent branding risked undermining the trust Stagedge had built as an extension of its clients' teams.

250+

employees with centrally managed email signatures

Zero

disruption to IT workflows

Full

control handed to marketing

How Exclaimer helped

Exclaimer gave Stagedge a centralized platform to manage email signatures across the whole company, putting brand consistency and marketing control at the center of every email sent.

With Exclaimer, Stagedge can:

Build team-specific templates: a drag-and-drop editor makes it easy to create tailored email signature templates for different teams within the organization.
Update company-wide signatures instantly: any change to branding applies to every employee at the click of a button.
Manage banners without IT involvement: the marketing team updates email signature content and campaign banners directly, with no risk to IT-managed systems.
Support a mixed, growing workforce: whether staff are full-time or freelance, every one of Stagedge's 250+ email users gets the same consistent, professional email signature.
Move to the cloud with ease: the shift from on-premises to cloud-based systems was straightforward, backed by prompt support whenever it was needed.

The result is a marketing team with full ownership of Stagedge's brand presence, and an IT team free from day-to-day email signature management.

How Stagedge gave marketing full control of 250+ email signatures with Exclaimer

Background

Before & after

Stagedge's challenge

The results

How Exclaimer helped

See more customer stories