AI-powered growth: Balancing innovation with strong brand control

1 May 2026

0 min read

For more insights on this webinar, read the blog post.

Across go-to-market teams, AI is accelerating outreach, campaign execution, and content production. The volume of customer-facing communication flowing through AI keeps rising as a result. The tools themselves have become the easy part. Keeping that output on-brand and consistent across channels is the harder challenge, and increasingly the more commercial one. Trust depends on consistency, and the cost of inconsistency lands in the funnel before it shows up anywhere else.

In this on-demand session, three Exclaimer leaders share how they're operating AI inside daily go-to-market work. The discussion covers what's working in practice, where governance gets exposed as output scales, and what measurement frameworks are telling them about customer experience versus internal efficiency.

The session is built for IT, marketing, and operations leaders putting AI into production today and looking for practical perspectives from a team doing the same. It includes specific examples from Exclaimer's own AI rollout: where AI is accelerating demand generation, how non-technical growth teams are building and shipping their own tools, why brand drift surfaces in revenue before compliance, and what's required to keep brand structure ahead of AI volume in 2026.

Key takeaways

  • Where AI is accelerating demand generation at Exclaimer, and where input discipline determines whether it pays off

  • How non-technical people in growth roles are building, testing, and shipping their own internal tools, and what makes that work safely

  • Why brand drift becomes a revenue issue before it becomes a compliance one

  • How to maintain differentiation when competitors are using the same AI tools

  • What to measure to know whether AI is improving the customer experience or only the team's efficiency

About our speakers

Laura Wilkinson

Laura Wilkinson

VP Global Demand Generation & Channel Marketing

Laura leads global demand generation and channel marketing at Exclaimer, where she is responsible for driving pipeline growth, partner engagement, and scalable marketing programs across regions. Her work focuses on connecting strategy with execution, ensuring marketing delivers measurable impact across both direct and partner channels. In this session, she brings the demand-side view of how AI is changing the path to pipeline.

Elisabeth Goossens

Elisabeth Goossens

Director of Brand Communications

Elisabeth leads Exclaimer's global brand narrative, thought leadership, and research-led storytelling. With over 15 years' experience in PR and B2B technology marketing, she is known for turning complex ideas into clear, compelling communications that resonate with global audiences. In this session, she covers how brand structure scales alongside AI output, and where governance gets exposed first.

Becky Dunne

Becky Dunne

Head of PLG

Becky leads product-led growth go-to-market strategy at Exclaimer, where she focuses on driving scalable customer acquisition and expansion. Her role brings together product, sales, and marketing to create a more streamlined path from first use to long-term value. She works hands-on with experimentation and AI-driven product growth, and brings that practical perspective to the conversation.